Privacy Policy

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Professional credentials and clinic information
• Billing and payment information
• Communications you send to us

Patient Data

When you use HomeoNetix to manage patient records, you may input:

• Patient demographic information
• Medical history and case notes
• Treatment plans and prescriptions
• Follow-up schedules and reminders

Important: You are the data controller for patient information. HomeoNetix acts as a data processor and processes this data only as instructed by you.

Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or security issues

Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Multi-factor authentication options
• Role-based access controls
• Regular automated backups

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Patient data is retained according to your subscription and applicable medical record retention laws. You may request deletion of your data at any time.

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations (hosting, analytics, payment processing)
• Legal authorities when required by law
• Business partners with your explicit consent

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent at any time

Cookies

We use cookies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@homeonetix.com
• Address: Mumbai, Maharashtra, India